WHAT WE WANT TO ACHIEVE

After exploring data on driver behaviour, speaking with drivers and analysing the survey results we concluded the following areas for our design discovery: 

• Finding a way to keep drivers on shift particularly during peak times
• Creating an experience where drivers feel more control
• Reducing the need for drivers to ignore jobs or set "Busy" status
• Improving the sound for new job offers so they are inviting
• Exploring different way jobs can be presented to drivers